Studio Policies

 

 

Sign up at least one hour prior to the class to ensure a spot. Ample parking available and I require at least 24 hours cancellation notice or you forfeit the session. 

 

All purchases, include ALL packages, are final and nonrefundable. In any case of an emergency, we are reasonable and will determine if the refund is valid. 

 

PAYMENT POLICY: Pre payment is required to make appointments, and/or standing appointments. Please be aware any Single Classes/Privates must be paid at the time of service. All prepaid packs must be renewed on the 10th (last) session, to hold your standing appointments. 

 

**We accept cash or check. Venmo is NOT preferred, please come prepared with other forms of payment. Effective January 15th 2018, a 10% fee will be added to the total service amount.

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At PWA's discretion, all Double Session are subject to change i.e adding a third person. Most likely this is for emergency Scheduling conflicts only and we ALWAYS give our client advanced notice. If you are opposed to sharing the space at any time, the full amount of $120 will be owed to the studio to ensure you have rented the space for the entire class- 50 mins.

 

We provide the highest customer service at PWA, but also understand our clients needs and life is unexpected. We are an EXTREMELY relaxed studio and I will always do my best to accommodate everyone, in return I would appreciate the same gesture given back to the studio. We are a community bound together by our love and passion for Pilates, so let's try and help our community when we can!

 

All bookings go through Owner/Trainer Ashlee. Please use the Contact form below to set up your first appointment :)